| By Thea Jarvis
The Entitlement Program, a new service offered by the Aging Services
division of Catholic Social Services, now provides an aide to assist persons
above the age of 60 living on limited incomes.
Mrs. Noble Gray, the entitlement aide, will explore various programs and
options a client may be eligible for, including veteran's benefits,
supplemental security income and food stamps.
Her position was funded through a grant from the National Caucus and Center
for Black Aged of Washington, D.C.
Mrs. Gray makes home visits to assess a client's situation, helping to
secure and complete necessary forms and setting up appointments with
appropriate agencies. When needed, she provides transportation and follow-up
assistance to ensure that benefits have been awarded. In cases of loss of
benefits, Mrs. Gray helps clients appeal for reinstatement.
She lets them do "as much as they can themselves," said Betsy
Styles, program director for Aging Services. "Each case will be different.
Many people are behind closed doors and she has to establish a trust
level."
Mrs. Styles noted that interpreters in Spanish, Vietnamese and other
languages will be provided to break down any language barriers that might
further impede benefit assistance.
Noble Gray is a native of Alabama and has lived in Atlanta with her family
for 35 years. She has worked at the military Justice Clinic in Atlanta and
brings considerable personal experience and a natural empathy to her work.
"So many people are so naive," said Mrs. Gray, adding
that "a lot of people don't want charity."
As an entitlement aide, she explains to clients that benefits are due them.
If they have worked or had family members who worked, they have paid into the
system and are deserving of a payback, she said.
"I feel great about it," Mrs. Gray said of her new job.
"We're bringing something new" to people who might otherwise not
receive what is theirs.
Betsy Styles said there are many individuals who are just not knowledgeable
about applying for help.
"Now, Catholic Social Services has someone who can help
them," she said. "We are most fortunate to have been selected to
receive funds for a position that enables us to provide this needed
service."
The entitlement program, begun this past April, has already assisted eight
people. Four have been elderly Vietnamese referred by the Migration and Refugee
unit of Catholic Social Services. Others have called Aging Services directly to
request financial help because their monthly funds were insufficient to meet
basic living expenses.
The entitlement program is operative Monday through Thursday, from 10 a.m.
until 3 p.m. on the second floor of the Catholic Center, 60 West Peachtree
Street, Atlanta. For information contact Noble Gray at 404-885-7259 or Betsy
Styles at 404-881-6571.
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